WU can only provide support when using the recommended tools. MS Teams or Zoom are currently available at WU for synchronous online teaching, the following capacity limits apply:

• MS Teams: 1,000 who can participate interactively (write in chat)

• ZOOM: Default 300 participants (write in chat); individual, separate licenses for 300 - 1,000 participants and above

The basic hardware and software necessary for teachers to hold online courses is provided by IT-SERVICES through WU's usual equipment.

Information materials on the use of the web conferencing tools MS Teams and Zoom are available. In the event of technical problems, IT-SERVICES provides support.

If a classroom is required for holding an online course (e.g. if the teacher does not have a suitable place in the office), this can be specified and booked as a "Break Out" for the online course during the course announcement. This room is not displayed to the students.

Students are responsible for the technical equipment they need to participate in the online course. When planning their semester, they are also responsible for ensuring that they can participate in the online course at a suitable location, if necessary also actively, e.g. by speaking via microphone, by written chat contributions, by entries on online whiteboards.

When planning the course size, please consider the capacity limits of digital tools.

In principle, there is more flexibility for teachers of an online course when determining the course dates, since room capacities do not play a role. However, the usual coordination within a program is necessary (e.g. master's programs or centralized schedules in bachelor's programs) to avoid overlaps. In addition, in some cases it can be taken into account that students do not have to switch between face-to-face and online units too often in one day. At Campus WU, there is very limited space for students to participate in an interactive online course.

This course delivery format should be chosen if the expectation is that all participants always take part in the course independent of location and that the assessment is also independent of location. Students choose an online course for this reason (e.g., when they have childcare obligations or because they cannot be in Vienna) and plan their semester in this manner. In the interest of equal opportunities for all students, no voluntary course units should be offered in presence (i.e. without attendance requirements), e.g. a Q&A before an exam.

If a greater mix of online and other formats is desired, perhaps the "hybrid" or "blended" formats might be a better fit.

The attendance online can be checked via MS Teams or Zoom. For the purpose of checking attendance, students may also be required to turn on the camera. As with face-to-face courses, WU Check-in can also be used to check attendance for online participants (this is currently being revised and is expected to be available in the course of 2023).

Whether students participate actively or passively in a course is - as on-campus - not decisive for fulfilling the attendance requirement.

Yes, however all scheduled contact hours/course units must be held synchronously at the announced times and cannot be replaced by recordings/self-study phases. However, recordings and other digital learning materials e.g. can be used to prepare for courses or exams. Digital tools can also be used during course units, e.g. for short surveys.

WU's central learning management systems, Canvas WU or MyLEARN, as well as the Planet eStream media platform can be used to prepare and implement digital learning materials/activities. Instructions for these systems are available in the respective online guides: Canvas WU Guide, MyLEARN Guide, Planet eStream Guide (currently only available in German). An overview of digital tools and didactic suggestions of digitally enriched teaching are provided or addressed in the qualification offers of the Digital Teaching Services.