Studierende stehen vor dem LC und blicken lächelnd einer Kollegin mit einer Mappe in der Hand nach.

Exercise No. 26: Handling of a Business Process

Partial Solution 1

a) The first step in the handling of a business process is to distribute the assignments to the person in charge. This is carried out by the process manager in co-ordination with the department manager and supported by the workflow-system.