Over the last few years, the strong waves caused by large cruise liners entering Venice via the Giudecca Canal have become a massive problem for the lagoon city. Ships have crashed, docks have been damaged, and people have been injured. Aside from these incidents, environmental organizations have been arguing for many years that the cruise ships are also threatening the delicate ecosystem of the Venetian Lagoon. Even though politicians, including Venice’s mayor, have called for tough countermeasures, the ships are still cruising on the lagoon today, attracting passengers with the promise of unique views of St. Mark’s square.

Industry and politics trading favors

Giuseppe Delmestri and his fellow researchers from WU’s Institute for Change Management investigated the underlying dynamics of these processes and analyzed their causes based on social exchange theory. As Delmestri explains, “Our analysis shows that what we’re seeing is primarily a form of social exchange: Problems caused by cruise liners in Venice create public debate and criticism. In response, the cruise companies support the city in solving certain isolated issues. As a result, politicians feel indebted to the companies and, in turn, are ready to make concessions to them.”

Concessions to cruise industry in return for stewards on St. Mark’s square

The study by Delmestri, Biscaro, and Raynard highlights the workings of this reciprocal exchange between industry and government: The cruise industry voluntarily agreed to curb the pollutants of the fuel used within the Lagoon to appease environmental concerns. One of the cruise companies also sponsored a team of stewards to help coordinate the flow of tourists on St. Mark’s square. These activities were intended to support local police, who had been very busy maintaining order among the tourists visiting Venice. The local authorities applauded these activities on the part of the cruise companies and the mayor became receptive to the industry’s demands.

Compromises that fail to change the status quo

Despite massive calls to ban cruise liners from the Venetian Lagoon and redirect them to a cargo port outside the city, all the debates did not lead to any substantial changes. “There were plans to reduce the traffic of particularly large cruise liners by a third and to partially reroute the ships to other ports,” Delmestri points out. “By sacrificing a part of its revenue and offering support to the local government, however, the cruise industry successfully avoided a cruise ship ban on the passage to Piazza San Marco through the historical city center.” Despite small cutbacks, Venice is largely keeping its port open to the big cruise liners.

“Not only Venice but also other UNESCO sites and the natural environment are threatened by such dynamics,” Professor Delmestri points out. “Our analysis shows how easy it is for large industries to influence political decision-making if politicians aren’t a hundred percent firm and clear in their positions. Citizens should be wary of such ‘compromises’ and ambivalent political statements.”

The study