Strategy

Working together is critical to understanding new technologies

19/08/2021

Collaboration between firms and industries is key to understanding emerging technologies, new research from WU (Vienna University of Economics and Business) has revealed.

According to the new study, authored by Dr. Melanie Wiener at WU Vienna’s Institute for Strategic Management, alongside researchers from the Johannes Kepler University Linz, cross-industry collaboration projects between non-competing organizations enable firms to prospectively make sense of new technologies and uncertain environments in ways that, alone, would not be possible.

The study saw Wiener and her colleagues follow an open strategy project made up of seven organizations from different industries, which was confronted with, and had to make sense of, novel issues and possible future consequences regarding blockchain technology.

First commencing in 2016, at a time when blockchain displayed the characteristics of an emerging technology, the study revealed that open strategy projects effectively facilitate out-of-the-box thinking, enabling individual firms to develop new frames and mental models without pressure from internal power or company processes.

The researchers also found that, through interaction with other organizations, individual firms were able to identify new meanings and application possibilities for emerging blockchain technologies. And, with this project incorporating numerous organizations, with differing priorities and goals, firms could benefit from not needing to agree on a shared view of any new technology.

Dr. Melanie Wiener, from WU Vienna’s Institute for Strategic Management, says:

“The specific characteristics of open strategy projects – their collaborative (cross-industry) nature, the diversity of voices, expertise, and priorities – make for an environment that facilitates new ideas and problem-solving. This kind of environment is critical when approaching uncertainty – technology-related or otherwise.”

The research paper, “Prospective collaborative sensemaking for identifying the potential impact of emerging technologies,” was published in the journal Creativity and Innovation Management.

You can access the paper here: https://onlinelibrary.wiley.com/doi/full/10.1111/caim.12432

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