Welcome!

Novel business models, innovative business processes and disruptive information systems concepts fundamentally challenge traditional ways in which companies operate internally and collaborate externally in networks and supply chains. The Department of Information Systems and Operations Management (ISOM) at WU Vienna investigates these developments using a multi-method approach, integrating approaches from information systems research, management science, software engineering, data science, operations research, cognitive science and organizational studies. Our research investigates the structure and dynamics of social systems in general and business information systems in particular at the intersection of organizational requirements, technological capabilities and human needs. In this way, we both contribute to the efficient and effective design of business processes, business methods and business information systems and to understanding the empirical antecedents of the successful management of information systems in a business setting. It is our ambition that our findings help to address fundamental challenges of our time such as globalization, sustainability, privacy and the transition into a knowledge society.

The ISOM Department is organized in eight established institutes, bringing together the expertise and reputation of several renowned senior faculty members:

Institute for Complex Networks

Institute for Data, Engery, and Sustainability

Institute for Data, Process, and Knowledge Management  

Division Knowledge Management

Institute for Digital Ecosystems

Institute for Distributed Ledgers and Token Economy

Institute for Information Management and Control

Institute for Information Systems and Society

Institute for Production Management

Furthermore, the ISOM Department is cooperating with other WU departments in the following research institutes and competence centres:

Computational Methods (FIRM)

Cryptoeconomics

Experimental Research

Supply Chain Management