Margit Kastner
Mag. Dr. Margit Kastner
Senior Lecturer
Office hours: by arrangement
Room: D2.1.558
margit.kastner@wu.ac.at
T +43 1 31336 4476
F +43 1 31336 90 4476
Margit is a Senior Lecturer in the Department of Marketing. During completing her Master and PhD studies, she worked at the Institute of Service Marketing as an e-learning consultant (e-Developer) in the field of Marketing for WU’s e-learning system Learn@WU. This is where her passion for educational research started, which is still reflected in her teaching and research today. Her interests are focused on exploring innovative pedagogical practices to engage students and enhance their learning experiences. This includes the integration of new features within an e-learning system, and the usage of new technologies or simulations in class. Besides, she is particularly keen in exploring the value of multiple choice tests and the evaluation of grading. Her work has been published in academic books, journals, and conference proceedings of main scientific conferences in the field of education and information systems (e.g., ICIS, HICSS, ICALT, and ICERI). She was nominated for best paper awards at HICSS (2012), MApEC (2006), and received the IFITT Thesis Excellence Award (2012) for her dissertation. Much of her time Margit devotes to the planning, development, and evaluation of courses in the undergraduate program (e.g., Marketing, Academic Writing) and the supervision of students’ thesis at undergraduate and postgraduate levels. Her commitment led to several awards for their teaching performance (WU eTeaching-Award 2014, WU-Award Excellent Teaching 2014, WU-Award Innovative Teaching 2014, 2017, and 2023). For more information on her work and for a full list of publications please refer to the publication database and to LinkedIn.
Research interests, selected publications, and current projects
Research interests
Innovative Pricing
E-Learning and learning behaviour
Consumer behaviour and tourist behaviour
Selected publications
Kastner, M., & Simon, B. (2024). Exploring teachers' requirements for educational resources: Diverse user types and common needs. In INTED2024 Proceedings (pp. 732-741). IATED. [Abstract] [Podcast]
Stangl, Brigitte, Kastner, Margit, Prayag, Girish. 2016. Pay-what-you-want for high-value priced services: Differences between potential, new, and repeat customers. Journal of Business Research, 74, 168–174. [Abstract]
Kastner, Margit, Stangl, Brigitte. 2012. Mapping Segments Accessing User Generated Content and Website Applications in a Joint Space. International Journal of Culture, Tourism and Hospitality Research 6(4). [Abstract]
Stangl, Brigitte, Kastner, Margit, Felicitas, Polsterer. 2012. Social Virtual Worlds' Success Factors: Four Studies' Insights for the Tourism Supply and Demand Side. In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS-45), Hrsg. IEEE Computer Society's Conference Publishing Services, 1-10. Maui, Hawaii: IEEE. [Abstract]
Kastner, Margit, Stangl, Brigitte. 2011. (Dis-)Satisfiers for e-Learning User Interfaces. In Proceedings of the International Conference on Information Systems (ICIS 2011), Hrsg. ICIS, 1-19. Shanghai, China: AIS Association for Information Systems. [Abstract]
Current projects
Pay as you wish in the Kunsthalle Vienna
The directors of the Kunsthalle want to make a contribution to public life and invite all Viennese and people who live in Vienna to 'their' Kunsthalle". This also means that people who are in financial need can visit Kunsthalle Wien since "pay as you wish" or "pay what you can" enables everyone to determine the price according to their own financial possiblities. I accompany the project of the Kunsthalle (July 15 to August 31, 2020; December 8 to December 23, 2020; and February 9 to April 15, 2021) together with Dr. Brigitte Stangl (University of Surrey) and Prof. Dr. Martin Natter (University of Zürich).
"Pay as you wish" for virtual concerts by the Sargfabrik
The Sargfabrik would also like to be present in the current lockdown and offers concerts. Therefore, each week a new concert is streamed for which the visitors can pay what they want. Together with Dr. Brigitte Stangl (University of Surrey) and Prof. Dr. Martin Natter (University of Zurich) I am accompanying the project.
Selected awards
WU-Award for Innovative Teaching (2023)
WU-Award for Innovative Teaching (2017)
Nomination Ars Docendi, State Award for excellence in teaching, Federal Ministry of Science, Research and Economics (2015)
WU eTeaching-Award (2014)
WU-Award for Innovative Teaching (2014)
WU-Award for Excellent Teaching (2014)
IFITT Thesis Excellence Award, International Federation for IT and Travel & Tourism (2012)
Teaching
Courses [current courses are provided in the Course Catalog]
Marketing (in German)
International Tourism
Principles of Academic Work / Academic Research Techniques (in German)
Marketing Engineering and Marketing Models
International Marketing (in German)
Coaching for the Master Thesis (in German)
Methods in Retailing and Marketing Research (in German)
Marketing Consulting Project (in German)
Developing and Implementing Marketing Strategies (Markstrat)
Marketing Research Workshop
Supervised diploma, master, and bachelor theses
In progress
GARZON Lisa (in progress): Food rescue made easy: discounts and recipes as a supermarket strategy (Working Titel, BT)
FINK Tobias (in progress): Von Fast Food zu Veganismus: Ernährungswandel und Konsumverhalten der Generation Z (Working Titel, BT)
RAUCH Julia (in progress): Foodwaste (Working Titel, BT)
BLEICHNER Barbara (in progress): PWYW und der Warm-Glow-Effekt (Working Titel, BT)
JERAUSCH Tamara (in progress): Cultural Differences - Innovative Pricing (Working Titel, MT)
KIM Minho (in progress): Internet Addiction (Working Titel, MT)
LOMBARDO Sara (in progress): Internet Addiction (Working Titel, MT)
TYAGI Adya (in progress): Internet Addiction (Working Titel, MT)
KÖBERL Fabian (in progress): Nutzersegmentierung auf Lernplattformen: Eine Typologisierung nach Lernverhalten und Interessen (Working Titel, BT)
GEISBAUER Philipp (in progress): Foodwaste (Working Titel, BT)
JANISCH Alexander (in progress): Foodwaste (Working Titel, BT)
SCHLÜSSELBERGER Tristan (in progress): Foodwaste (Working Titel, BT)
KELLNER Maria Luise (in progress): Tight budget, full bins? How inflation affects food waste (in German, BT)
WILLNAUER Thomas (in progress): Innovative Preisstrategien (Working Titel, in German, BT)
KIRCHMAYR Katrin (in progress): A Cross-Cultural Analysis of Trip Initiaries (MT)
2024
ABDELHALIM Ibrahim (2024): E-Learning for Physicians: An Empirical Analysis of Usage and Satisfaction on the 'Akademie der Ärzte' Platform (BT)
RANKA Aayush Lalit (2024): Emotional Valuation in Participative Pricing: How Positive Reinforcement Influences Basic Emotions and Amount of Voluntary Payment in the Pay-What-You-Want Model (MT)
BERGER Alina (2024): Empowering Consumers: The Impact of Participative Pricing Strategies on Consumer Behavior and Business Profitability (MT)
WOHLMUTH Tanja (2024): Balancing Control and Effort: The Influence of Participative Pricing Strategies on Consumer Buying Behaviour (MT)
ZEISSL Anna (2024): From the plate to the app: Reducing food waste and the motives for using Too Good To Go (BT, in German)
MITTERHUBER Teresa (2024): Innovative pricing strategies to combat food waste in retailing (BT)
SAGMÜHLER Nadja (2024): Food Waste: An Analysis of Current Media Coverage (BT, in German)
STRAIF Antonia (2024): Innovative ideas for the use of participatory pricing strategies (BT, in German)
IPACS Renáta (2024): Baking a Fair Deal: Participative Pricing Strategies in the Traditional Bakery Industry and the Impact of Hidden Consumer Factors on Price Selection (MT)
2023
RIEGER Clara (2023): Innovative pricing schemes and practical examples in Europe: A media analysis (in German, BT)
KLAMPFL Patrick (2023): Initiatives against food waste in retail (in German, BT)
WAGNER Johanna (2023): Foodwaste: behaviour change through social media campaigns (in German, BT)
HAAS Julia (2023): Corona Virus: Its effects on the Hotel Industry in Austria (BT; in German)
ERTL Peter (2023): Measures against food waste in the retail sector - An analysis of possible methods (BT; in German)
RAUSCHER Alexandra (2023): Between Art Treasures and Receipts: The Payment Behaviour of Museum Visitors (BT; in German)
BUMILLER Ann-Kathrin Sophie (2023): From Rescue to Retail: Analysing Consumer Types and Positioning Methods for Rescued Produce Boxes (MT)
SCHAGER Victoria (2023): The pricing strategy "pay what you want" as an instrument to prevent food waste (MT)
GARCIA SERJE Daniela (2023): The Influence of Positive Reinforcement on the Amount of Voluntary Payments on a Website (MT)
KAINZ Andrea Dina (2023): Does one size fit all? The influence of different second-hand luxury e-commerce platforms on consumer purchase intention (MT)
2022
KASPERER Lena (2022): Exploring the Power of Message Framing in Pay-What-You-Want Pricing (MT)
ADLHART Nadine Alexandra (2022): Pay What You Want - Impact of framing on PWYW prices (BT; in German)
KICK Michaela (2022): PWYW-campaign and its effects on price decision (BT; in German)
MOHAMED Sara (2022): PWYW - The influence of information on the pricing process (BT; in German)
FANKHAUSER Katharina (2022): Innovative pricing methods using Kunsthalle Wien as an example (BT; in German)
FABRIZI Elisa (2022): The flight shaming movement: Examining the role of moral and social norms on air travel avoidance (MT)
2021
FILZ Catharina (2021): PWYW or PWYC - Framing effects of voluntary payments(BT; in German)
KRUSIC Miriam-Rosanna (2021): Pay What You Want – A Step Towards a More Sustainable Retail Market (MT)
IPACS Renáta (2021): Innovative Pricing Strategies: "Pay What You Can" at the Kunsthalle Wien (BT; in German)
GEIER Manuel (2021): Analysis of the Warm-Glow Effect with Pay-What-You-Can (BT; in German)
RADEV Plamen (2021): Visitors’ perception of 3D and augmented reality museum tours in the light of the Covid-19 pandemic (MT)
BEDNAR Katharina (2021): PWYW in food retail - cure or curse? The implementation of the PWYW principle to avoid food waste (MT)
PFALZ Alexander (2021): PAYW Kunsthalle Wien - Influential factors on the pricing process under Pay-As-You-Wish conditions (BT; in German)
BERNAUER Jakob (2021):Use of innovative pricing strategies to avoid food waste (BT; in German)
2020
PURKHART Laura (2020): Generation Z. Environmentalists or Globetrotters? (BT)
SUTTER Alexander (2020): Fairness as part of the Pay What You Want pricing strategy (BT; in German)
MEINDL Susanne (2020): An Investigation of Stress under a Pay-What-You-Want Situation (MT)
STEINMAYR Michael (2020): "Overtourism or tourism over" - the influence of Covid-19 on crowding perceptions in cultural institutions (MT)
TRÖBITZER Theresa (2020): The Effects of Monetary Cost Disclosure on Consumer Decisions in a PWYW Setting (MT)
STECHER Beate (2020): Implementation of sustainability in luxury tourism in the Alpine region (BT; in German)
LEHNER Ines (2020): Digital Detox for the Holidays. A Customer Segmentation Analysis (MT)
SCHWINGENSCHLÖGL Kristina (2020): The Effect of Different Cryptocurrency Implementations on an Organization’s Image and Consumer Behavior (MT)
BRETSCHNEIDER Sarah Julia (2020): Sustainable Tourism in Austrian Mountaineering Villages - a case study based on the three pillars of sustainability (MT)
CHRISTMANN Linda (2020): BREXIT - What are its Implications for Tourism in Vienna? (MT)
FRÜHWIRTH Doris (2020): Pay What You Want. Empirical analysis of the effects influencing PWYW pricing (BT; in German)
DAMPF Bianca (2020): The utilization of social media as a touristic marketing tool on the example of the Austrian hotel industry (BT)
SCHWEIGER Sandra (2020): Virtual reality in tourism (BT; in German)
2019
VICENTE DE ALMEIDA Francisco (2019): Participative Pricing: Framing and Reciprocity in PWYW (MT)
VIVIANI Federica (2019): The influence of loyalty and social pressure on pay what you want payments (MT)
IVASHCHUK Dmytro (2019): Concept of fairness and anonymity in pay what you want setting (MT)
LIN Yuhan (2019): Innovative Pricing by a Viennese Social Organization (MT)
NIGISCHER Nikica (2019): Augmentation of the operating profit in the catering industry by adjusting the sanitary facilities (BT; in German)
ZYGADLO Patricia (2019): Motives, experiences and purchase behavior of the international and national Outlet Center clients analyzed by using the example of the Fashion and Designer Outlet Parndorf (BT; in German)
MOTOVSKY Martin (2019): Characteristics, Information Behaviour and Decision Making of Adventure Tourists (MT; in German)
2018
SADIKOVIC Dzenana (2018): Facebook depression (BT; in German)
FLIEßENSCHUH Philipp (2018): Problem-based learning in large courses - Impact of the introduction of group projects in the course examination Marketing (BT; in German)
HASENLEITHNER Susanne (2018): Fair Price vs. "Pay What You Want" Price (BT; in German)
TREIBER Herbert (2018): Expansion of a Familiy Business (BT; in German)
HOFBAUER Julia (2018): Dynamic prices on online travel portals (BT; in German)
MEINDL Susanne (2018): Evaluation of the Project Active Marketing (BT; in German)
KOHL Hannah (2018): Sustainability: A factor involved in booking tourism products? (BT; in German)
SLECZKA Filip (2018): The influence on the learning success of students by giving and receiving feedback (BT; in German)
2017
HASLAUER Claudia (2017): Sustainable Human Resource Management in the Austrian accommodation industry (BT; in German)
REISETBAUER Franziska (2017): Pay What You Want. Reasons and Influencing Factors for Non-Acceptance (BT; in German)
FABRIZI Elisa (2017): An intercultural comparison of the applicapility of the "Pay What You Want"-approach in Italy, Austria and Taiwan. An empirical analysis (BT; in German)
PINTARICH Pascale (2017): Social Media in B2B communications - A case study with focus on the pharmacy market in Austria (MT; in German)
JOKKEL Dora (2017): Sharing on social media platforms while en route: how does it effect the perceived tourism experience? (MT)
SCHAFFER Anna (2017): Consequences of a Digital Detox Holiday (BT; in German)
BRANDNER Katrin (2017): The Impact of Cultural Factors on the Market Potential and Efficiency of the "Pay What You Want" Pricing Strategy: An Empirical Comparative Study of the Austrian, Canadian, and Taiwanese Markets (MT)
RUPACHER Alexandra (2017): Understanding the Base of the Pyramid. A Systematic Literature Review (MT)
VLADESCU Iulia (2017): The Importance of Green Spaces for Vienna's Destination Image (BT)
SACHER Christoph (2017): The Development of E-mail Customer Services in the Hotel Industry: A Cross Cultural Study (MT)
STIEDL Lisa (2017): The "Pay What You Want"-principle. Findings of a systematic literature review and field experiment (BT; in German)
HARUCKSTEINER Mark (2017): The "Pay What You Want"-principle. Findings of a systematic literature review and field experiment (BT; in German)
HARASEK Marcel (2017): Customer loyalty as a tool to balance start-up specific challenges: A systematic literature review (MT; in German)
ROTHE Katharina (2017): Green spaces as tourist attraction (BT; in German)
KADIC Caroline Senija (2017): The role of parks und gardens during a city trip in Prague (BT; in German)
ARGHAMANYAN Marianna (2017): An application of the Kano model to analyse travel apps (MT)
WACHTER Sabrina (2017):Open space heritage sites as attractions in cities with focus on cemeteries in Vienna (BT)
2016
ENGEL Sabrina (2016): Green Space in Cities as Attractions: The Role of Urban Parks in the Attraction and Satisfaction of City Tourists (MT)
BOHACEK Stefanie (2016): The impact of relational and individual difference factors on PWYW prices (MT)
PRÜCKLER Grudrun (2016): Mystery e-mailing in the Austrian hospitality industry (BT)
STRASSER Sabrina (2016): Pay-What-You-Want and its effects on revenue: Field experiment at a weekly event organized by an Austrian butchers shop (BT)
PÖLZ Gloria (2016): Disconnect to Reconnect - The Digital Detox Holiday Trend and Related Motives, Benefits, and Preferences (MT)
HAGER Jacqueline (2016): The impact of catastrophes on travel behaviour and tourism with the example Fukushima in Japan (BT; in German)
WIDERMANN Marisa (2016): Motivation of consumers in a Pay-What-You-Want Setting (BT; in German)
LORF Caroline-Christiane (2016): Stars and service quality in Austria - A Mystery Mailing study (BT; in German)
SCHMID SCHMIDSFELDEN Paula (2016): Enjoyment and Learning: E-Learning in Higher Education (BT)
DENKS Tim (2016): Cultural sites as attractions in the urban area (BT; in German)
KOCYIGIT Merve (2016): A quantitative study of e-coupon shoppers and their decision factors (BA)
JAMES Shirin (2016): Mystery Mailing in Tourism: Evaluating Response Quality of Tourism facilities in Computer-Mediated Communication (BT)
SVIHALKOVA Veronika (2016): Ansprüche der Hotelgäste an die 4-Sterne-Hotellerie (BT)
2015
YUROVA Marina (2015): Cross-country comparison of email customer service in the hotel industry (MT)
SCHMIDINGER Gabriel (2015): „Pay What You Want“ in the context of culture (BT; in German; Awards)
BRIEM Marius (2015): Facebook and social skills (BT, in German)
THOMASBERGER Patricia-Lilian (2015): Mobile Apps for City Trips in Germany, Austria, and Switzerland (BT; in German)
SCHARBACH Julia (2015): The Impact of Social Media Marketing on Managing Customer Relations in the Austrian Hotel Industry (BT)
GUTFLEISCH Stephanie (2015): Electronic Word-of-Mouth & Complaint Management in the Social Web - A Study Based on Austrian Hotels (BT; in German)
2014
ETTINGER Andrea (2014): Austria's Destination Image and Destination Personality (MT, Awards)
HAVIAROVA Mirka (2014): Facebook Depression (BT)
KUYUMDZHIEVA Dilyana (2014): Branding Bulgaria as a tourism destination in Austria (BT)
BRANDNER Katrin (2014): Dark Tourism. A Comparison Between Ground Zero and Body Worlds (BT)
SCHÖN Alina (2014): E-Learning in der Tourismusbranche (BT)
BOHACEK Stefanie (2014): Social E-Couponing & Customer Loyalty (BT, Awards)
2013
STANGL Barbara (2013): The impact of examinations on students' learning strategies and students' performance (MT)
HÖCK Jan (2013): eLearning in der Tourismusindustrie (BT)
OBERMAIR Andrea (2013): Tablets in der Lehre - Einsatz und Bedeutung neuer Technologien als Lehrinstrumente (BT)
FLESCH Raisa (2013): Screen-Reader in der Lehre (BT)
2012
DITTRICH Rolf (2012): Evaluierung der Internetpräsenzen nationaler Tourismusorganisationen (DT)
FORMANEK Monika (2012): Gay & Lesbian Tourism in Vienna. Eine Analyse der Motivationen homosexueller TouristInnen, sich für oder gegen Wien als Reisedestination zu entscheiden (DT)
REIFF Elisabeth (2012): Bewertungsschemata von Multiple-Choice-Fragen (DT)
SCHRAML Michael (2012): Analyse des Nutzungsverhaltens einer Lernplattform (DT)
MAMEDOF Katharina (2012): E-Learning an Universitäten. Eine vergleichende Studie von E-Learning Plattformen an Universitäten (DT)
STRASSER Petra (2012): E-Book Reader und deren Einsatz in der Lehre (BT)
MAYER Gerald (2012): Game-based Learning (BT)
REITER Franziska (2012): Innovation Research in Tourism (BT)
2011
GHERARDINI Ines (2011): Podcasts im E-Learning Bereich (DT)
KURZ Margarete (2011): e-learning: Erhebung der Akzeptanz von Aufgaben im Onlinebereich der Lehrveranstaltung Marketing (DT)
TSVETKOVA Kameliya (2011): Subjekt- und situationsbezogene Einflussfaktoren auf den Prüfungserfolg (DT)
POLSTERER Felicitas (2011): Success Factors of Virtual Worlds - A Literature Review (BT)
BRAUN Theresa (2011): Virtual worlds and their benefits for companies in general and the tourism industry in particular (BT)
2010
SONNBERGER David (2010): Podcasts in der Lehre (BT)
TRETTL Barbara (2010): Einflussfaktoren auf den Studienerfolg (BT)
2009
SCHMIED Christoph (2009): Österreich und die EU: Tourismuswirtschaftliche Beitrittsfolgen 1995-2005 im Spiegel der Fachpresse (DT)
2008
WELLESCHIK Gergana (2008): Österreich und die EU: Tourismuswirtschaftliche Beitrittsfolgen 1995-2005 bewertet mit Hilfe von Publikationen österreichischer Autoren (DT)
2006
KURZ Thomas (2006): Österreich und die EU: Tourismuswirtschaftliche Beitrittsfolgen 1995 - 2005 im Spiegel der Fachpresse (DT)
STANGL Brigitte (2006): Österreich und die EU: Tourismuswirtschaftliche Beitrittsfolgen 1995-2005 analysiert mit Hilfe von Veröffentlichungen der EU (DT)
2005
PROMMER ULRIKE (2005): Bestandsaufnahme und Typisierung der Anbieter von Forschungs- und Beratungsleistungen auf dem Sektor der Tourismus- und Freizeitwirtschaft im deutschsprachigen Raum (DT)
Awarded theses
BEDNAR Katharina: "PWYW in food retail - cure or curse? The implementation of the PWYW-principle to avoid food waste" (MA)
ECR Austria Academic Student Award (1st place in the category "Master Theses")
HASLAUER Claudia (2017): Nachhaltiges Human Resource Management in der österreichischen Hotellerie (BT; in German)
Tourissimus 2018 (3rd place in the category "Sustainability"), a traditional Austrian tourism award to honour outstanding theses in the field of tourism research (more information is provided ÖGAF)
ENGEL Sabrina (2016): "Green Spaces in Cities as Attractions" (MT)
Tourissimus 2017 (1st place in the category "Cities and Destinations"), a traditional Austrian tourism award to honour outstanding theses in the field of tourism research
(more information is provided ÖGAF)
PRÜCKLER Gudrun (2016): "Mystery e-mailing in the Austrian hospitality industry" (BT)
Tourissimus 2017 (1st place in the category "Tourism Industry"), a traditional Austrian tourism award to honour outstanding theses in the field of tourism research
(more information is provided ÖGAF)
SCHMIDINGER Gabriel (2015): „Pay What You Want“ in the context of culture (BT, in German)
Talenta 2016, an award to honour the best three theses at WU
Tourissimus 2016 (1st place), a traditional Austrian tourism award to honour outstanding theses in the field of tourism research
(more information is provided ÖGAF)Article of Gabriel Schmidinger in the
WU-Blog (in German only)
ETTINGER Andrea (2014): Austria's Destination Image and Destination Personality
"Tourissimus" 2015 (3rd place), a traditional Austrian tourism award to honour outstanding theses in the field of tourism research
(more information is provided by ÖGAF)an article based on her thesis was accepted and presented successfully at the conference ISCONTOUR
BOHACEK Stefanie (2014): Social E-Couponing & Customer Loyalty
Talenta 2015, an award to honour the best three theses at WU
"best ICT-paper award" at the conference ISCONTOUR for her article that was based on her bachelor thesis
(more information is provided by ISCONTOUR)
Available topics for theses supervision
In case you are interested in one of the following topics, please contact me via email (margit.kastner@wu.ac.at).
Topics | Details |
---|---|
TopicsInnovative pricing strategies | DetailsFeel free to contribute your own ideas regarding innovative pricing strategies. However, here are a few suggestions:
|
TopicsFoodwaste | DetailsInnovative approaches are welcome! |
Department of Marketing