On behalf of Caritas of the Archdiocese of Vienna, Haus der Barmherzigkeit, Caritas Socialis GmbH and Barmherzige Schwestern Pflege GmbH, the NPO & SE Competence Center carried out a comparison of the tariff and service structure of inpatient care facilities in Vienna. The present evaluation builds on the results of the previous study carried out in 2011, which included a comparison of costs and services of the same private and public providers, and extends it by some aspects. Similar to the previous study, the present comparison also examined the services "general inpatient care and nursing" in the area of nursing places and "care with medical round-the-clock care" in the area of nursing homes with medical care. In addition, this time the special services "dementia" and "persistent vegetative state" were also included in the analysis.

The aim of the study was to map the tariff development of inpatient nursing care facilities currently and over time for the period 2012 to 2017. Tariffs (if possible per care allowance level, alternatively as a weighted average) were compared at the level of the funding agencies. The tariff calculation model used by Fonds Soziales Wien served as an orientation. For each of the four benefits analysed, the development of the individual tariff components - basic tariff and long-term care allowance - over time was also examined. In addition, key performance indicators such as the number of customers cared for, employees or billing days, but also the care intensity of the care personnel or the occupancy rate of the facilities were also taken into account. Some of the performance-related data were researched and some were collected directly. Nevertheless, a comparison between the public and private providers was only possible to a limited extent due to the lack of data.

The result of the evaluation is a comparison of the services provided by the public and private organisations with regard to tariff and service structure and the presentation of developments over time using benchmarks, comparative graphs and tables. The analysis results are not released for publication.

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