As part of an EU-funded project in the field of home care, the Austrian Red Cross conducted a study on the quality of life of family members providing care. This study is based on the WHOQOL-BREF questionnaire of the World Health Organisation (WHO) and thus allows comparability with studies that are also based on this instrument. The questionnaire contains questions on socio-demographic factors as well as those concerning the quality of life and was additionally extended by questions on the use of support services of the Austrian Red Cross. The latter refer both to the use of current services (i.e. services that the respondent currently uses) and to potential future services (i.e. services that the respondent would like to use in the future).

The NPO & SE Competence Center was commissioned to analyze the collected data based on the WHO scoring syntax. In addition, basic insights into the connection between quality of life, socio-demographic factors and the use of support services should be provided. Accordingly, a report was prepared, which (I) provides a descriptive overview of the sample (and in particular of quality of life) based on the WHO scoring syntax, and (II) generates a deeper understanding of the relationships between constructed quality of life indicators and socio-demographic factors and the use of support services.