Contact information

Vienna University of Economics and Business

Department of Business Communication

Institute for Slavic Languages

Welthandelsplatz 1, D2.3.200 (Entrance D)

A-1020 Vienna

Tel.: +43 (1) 31336 5511

E-mail: anna.golovko@wu.ac.at

Education

2011-2014: Bachelor’s degree in Linguistics at the University of Vienna 

2014-2017: Bachelor’s degree in Transcultural Communication (Russian, German, Spanish)

2014-2018: Master’s degree in General Linguistics at the University of Vienna

2017 – present: Master’s degree in Conference Interpreting (Russian, German, English, Spanish) at the University of Vienna 

2019 – present: PhD program in Economic and Social Sciences at the Vienna University of Economics and Business

Supervisor: Univ. Prof. Dr. Nadine Thielemann

Current research projects

Relational work in intercultural project communication: A multimodal interaction analysis of an Austrian-Russian renewable energy project

The current study aims to examine communication between business partners from Austria with various cultural backgrounds by focusing on how their relationships are built through communication.

In this study, an analysis of video-recorded interactions between business partners seeking to establish a joint venture in renewable energy is conducted. The multimodal interaction analysis identifies the linguistic means used by interactants to establish rapport and shape their interpersonal relationship, which is an important part of their business partnership.

The present PhD project will contribute to the body of research on cross-cultural business communication and fill an important research gap by providing an analysis of authentic video-recorded interaction data. This, in turn, will help to develop recommendations that could be used in cultural awareness training designed to prepare Austrian companies to establish business contacts and conduct successful interactions with partners from various cultural backgrounds.

Research Interests

Intercultural business communication

Interaction analysis/conversation analysis

Translation and interpreting studies